CVE-2026-102490 Zammad GmbH Zammad: privilege escalation
In plain words: Something running with limited rights can promote itself to full control. Turns a small foothold (like a malicious app) into administrator or system-level access.
Confirmed exploited by CISA on · US federal patch deadline Oct 5, 2026
What to do
- Install Zammad GmbH's security update for Zammad. If no update exists, follow the vendor's workaround or stop using the product until one ships.
- Keep a list of every internet-facing server you run so nothing is forgotten.
- Patch anything in this catalog first, ahead of normal patch cycles.
- Put admin and file-transfer apps behind a VPN or single sign-on instead of the open internet.
Who is affected
Work IT. Aimed mostly at company systems — you are affected through the companies you use, not your own phone.
What's at risk: Mass data theft and ransomware: a single flaw in a file-transfer or email server has exposed thousands of organisations at once.
The details
- Official name
- Zammad GmbH Zammad Improper Privilege Management Vulnerability
- Product
- Zammad GmbH Zammad
- CISA description
- Zammad GmbH Zammad contains an improper privilege management vulnerability that can allow the local zammad user to escalate privileges to root. This vulnerability can be chained with CVE-2026-102489.
- Type of flaw
- Privilege escalation (CWE-269)
- Confirmed exploited
- Oct 2, 2026
- US federal patch deadline
- Oct 5, 2026
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Answering about CVE-2026-102490 ·
Questions about CVE-2026-102490
Is CVE-2026-102490 being exploited?
Yes. CISA added CVE-2026-102490 to its Known Exploited Vulnerabilities catalog on Oct 2, 2026, which means there is reliable evidence of real-world attacks.
How do I fix CVE-2026-102490?
Install Zammad GmbH's security update for Zammad. If no update exists, follow the vendor's workaround or stop using the product until one ships. Keep a list of every internet-facing server you run so nothing is forgotten.
Am I affected by CVE-2026-102490?
Only if you use Zammad GmbH Zammad. Aimed mostly at company systems — you are affected through the companies you use, not your own phone.