CVE-2024-5217 ServiceNow Utah, Vancouver, and Washington DC Now Platform: software flaw
In plain words: A mistake in the software that attackers have found a way to abuse. Depends on the product — see the description and the vendor advisory.
Confirmed exploited by CISA on · US federal patch deadline Aug 19, 2024
What to do
- Install ServiceNow's security update for Utah, Vancouver, and Washington DC Now Platform. If no update exists, follow the vendor's workaround or stop using the product until one ships.
- Keep a list of every internet-facing server you run so nothing is forgotten.
- Patch anything in this catalog first, ahead of normal patch cycles.
- Put admin and file-transfer apps behind a VPN or single sign-on instead of the open internet.
Who is affected
Work IT. Aimed mostly at company systems — you are affected through the companies you use, not your own phone.
What's at risk: Mass data theft and ransomware: a single flaw in a file-transfer or email server has exposed thousands of organisations at once.
The details
- Official name
- ServiceNow Incomplete List of Disallowed Inputs Vulnerability
- Product
- ServiceNow Utah, Vancouver, and Washington DC Now Platform
- CISA description
- ServiceNow Washington DC, Vancouver, and earlier Now Platform releases contain an incomplete list of disallowed inputs vulnerability in the GlideExpression script. An unauthenticated user could exploit this vulnerability to execute code remotely.
- Type of flaw
- Software flaw (CWE-184)
- Confirmed exploited
- Jul 29, 2024
- US federal patch deadline
- Aug 19, 2024
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Answering about CVE-2024-5217 ·
Questions about CVE-2024-5217
Is CVE-2024-5217 being exploited?
Yes. CISA added CVE-2024-5217 to its Known Exploited Vulnerabilities catalog on Jul 29, 2024, which means there is reliable evidence of real-world attacks.
How do I fix CVE-2024-5217?
Install ServiceNow's security update for Utah, Vancouver, and Washington DC Now Platform. If no update exists, follow the vendor's workaround or stop using the product until one ships. Keep a list of every internet-facing server you run so nothing is forgotten.
Am I affected by CVE-2024-5217?
Only if you use ServiceNow Utah, Vancouver, and Washington DC Now Platform. Aimed mostly at company systems — you are affected through the companies you use, not your own phone.