CVE-2024-28987 SolarWinds Web Help Desk: login or permission bypass
In plain words: A door that should be locked is not: part of the system can be reached without a valid login or permission. The attacker gets in as a user or administrator without knowing a password.
Confirmed exploited by CISA on · US federal patch deadline Nov 5, 2024
What to do
- Install SolarWinds's security update for Web Help Desk. If no update exists, follow the vendor's workaround or stop using the product until one ships.
- Keep a list of every internet-facing server you run so nothing is forgotten.
- Patch anything in this catalog first, ahead of normal patch cycles.
- Put admin and file-transfer apps behind a VPN or single sign-on instead of the open internet.
Who is affected
Work IT. Aimed mostly at company systems — you are affected through the companies you use, not your own phone.
What's at risk: Mass data theft and ransomware: a single flaw in a file-transfer or email server has exposed thousands of organisations at once.
The details
- Official name
- SolarWinds Web Help Desk Hardcoded Credential Vulnerability
- Product
- SolarWinds Web Help Desk
- CISA description
- SolarWinds Web Help Desk contains a hardcoded credential vulnerability that could allow a remote, unauthenticated user to access internal functionality and modify data.
- Type of flaw
- Login or permission bypass (CWE-798)
- Confirmed exploited
- Oct 15, 2024
- US federal patch deadline
- Nov 5, 2024
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Answering about CVE-2024-28987 ·
Questions about CVE-2024-28987
Is CVE-2024-28987 being exploited?
Yes. CISA added CVE-2024-28987 to its Known Exploited Vulnerabilities catalog on Oct 15, 2024, which means there is reliable evidence of real-world attacks.
How do I fix CVE-2024-28987?
Install SolarWinds's security update for Web Help Desk. If no update exists, follow the vendor's workaround or stop using the product until one ships. Keep a list of every internet-facing server you run so nothing is forgotten.
Am I affected by CVE-2024-28987?
Only if you use SolarWinds Web Help Desk. Aimed mostly at company systems — you are affected through the companies you use, not your own phone.