CVE-2023-47246 SysAid SysAid Server: file path flaw
In plain words: The program can be tricked into reading or writing files outside the folder it should stay in. Leaks files such as passwords and settings, or overwrites important ones.
Confirmed exploited by CISA on · US federal patch deadline Dec 4, 2023
What to do
- Install SysAid's security update for SysAid Server. If no update exists, follow the vendor's workaround or stop using the product until one ships.
- Patch edge devices first — attackers often start scanning for them within hours of a fix.
- Never expose the device's admin page to the internet.
- After patching a device that was exposed, follow the vendor's compromise checks, end active sessions and change passwords.
Who is affected
Work IT. Aimed mostly at company systems — you are affected through the companies you use, not your own phone.
What's at risk: They face the internet and guard the whole network, so a flaw here can hand attackers a way in — and these devices usually run no antivirus, so break-ins go unnoticed.
The details
- Official name
- SysAid Server Path Traversal Vulnerability
- Product
- SysAid SysAid Server
- CISA description
- SysAid Server (on-premises version) contains a path traversal vulnerability that leads to code execution.
- Type of flaw
- File path flaw (CWE-22)
- Confirmed exploited
- Nov 13, 2023 — known to be used in ransomware attacks
- US federal patch deadline
- Dec 4, 2023
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Answering about CVE-2023-47246 ·
Questions about CVE-2023-47246
Is CVE-2023-47246 being exploited?
Yes. CISA added CVE-2023-47246 to its Known Exploited Vulnerabilities catalog on Nov 13, 2023, which means there is reliable evidence of real-world attacks, including by ransomware groups.
How do I fix CVE-2023-47246?
Install SysAid's security update for SysAid Server. If no update exists, follow the vendor's workaround or stop using the product until one ships. Patch edge devices first — attackers often start scanning for them within hours of a fix.
Am I affected by CVE-2023-47246?
Only if you use SysAid SysAid Server. Aimed mostly at company systems — you are affected through the companies you use, not your own phone.