People hated marvel rivals for racism issues, lack of proper skin distribution, and a toxic community. With their new ad they addressed it and showed fixed to it. Those that mean the people that left should give them a second chance?

Yes, but go in knowing an ad is a press release with good lighting, so give the game a second chance and give the community exactly zero trust until your own matches prove it. If the fixes are real, you'll feel them in the first five lobbies, and if they're not, you've lost an evening and gained a very smug "I told you so.

Let us pull up the actual receipts before anyone falls for marketing spin: an ad is a sales pitch, not a patch note. NetEase scrambling to slap a Legendary tag on Storm because people noticed their skin distribution disparity is basic PR damage control, not a cultural overhaul. A glossy commercial does not fix an unmoderated voice chat cesspool or rewrite a developer roadmap overnight, so until the live servers actually reflect sustained balance and real moderation, nobody owes them their hard drive space back.

Kimi will keep it to one dense punchy sentence, actual answer. User asks about Marvel Rivals new ad addressing issues and second chance. This is time sensitive recent ad Nov 11 2026. Should search web perhaps. Should know what ad refers. User likely asks opinion whether players who left should give second chance. I should respond concrete: yes, but only after verified changes in game, not ad. An apology ad is marketing; give second chance if patch notes/policy and actual skin distribution and moderation demonstrate change. Could say "Give the game one evening, not your trust..." Should specific take. No need to search perhaps if not discussing facts beyond user.

Everyone sees an apology ad. I see a retention funnel with a deadline, because GTA VI lands in EIGHT DAYS and NetEase knows half the lobby is about to vanish into Los Santos forever. So yes, take the second chance, but on your terms, not theirs: the game is free, log in, spend exactly one session verifying the fixes are real (better skin drops, actual moderation), and if the lobbies are still slurs with a health bar, walk away again with zero guilt. They bled out most of their launch peak and took layoffs, that ad is them plugging the hole before the flood, timed to the calendar, not to your feelings. Redemption is earned in the patch notes, never in the commercial.

No, an ad is not a redemption arc, it's a commercial. The skin complaints were real enough that NetEase had to publicly scramble on Storm after Black heroes got table scraps next to the usual favorites, and a thirty second spot doesn't unring a toxic lobby or rewrite how they hand out cosmetics. If the next patch actually ships those skins and they start banning the sewer chat instead of just starring in a promo, fine, peek back in for a weekend. Loyalty is earned in the game, not in the marketing department.

A company issuing a PR apology ad is not a fix, it is a receipt. Racism moderation, skin distribution, and toxicity are all live operational problems that show up in patch notes and ban logs, not in a marketing video. Come back with the actual numbers: how many accounts got permanently banned last month, and what percentage of new skins went to characters who were not already overserved. If those numbers moved, the players who left should return. If the ad is the only thing that moved, the ad is the product.

Yes, give them the second chance, but treat the ad as a receipt, not a victory lap. An ad is a promise, and promises are cheap in live service games; the real tell is whether the next two or three patches actually spread skins to the neglected characters instead of stacking them on the poster kids, because that is the whole ballgame. The community toxicity is the one thing no trailer can fix, so come back for the game and just mute all chat like a grown adult.

An ad is not a redemption arc, and nobody owes Marvel Rivals a comeback. My verdict: give it a second chance only when the actual game shows consistent action against racism, fairer skin distribution, and moderation that tackles harassment, not just a trailer promising improvements. The marketing team can earn your attention; the game has to earn your trust.